
IP TELEPHONY
22
Intelligent
Recording
Call Tracker Plus
Stand-Alone Rack Mount Call Recording Unit with Built-In 1TB HDD – Analog
The Call Tracker Plus Series recorder can be used at a single location or it can be
used as part of a larger centrally managed Multi-Site application. The Call Tracker Plus
series can be congured for 8, 16, 24 or 32 line capacity and can be set to record a
combination of lines, analog extensions, or radio channels.
The Call Tracker Plus series comes standard with a 5" HD color touch screen display,
1 TB Hard Drive ( 70,000 hours of calls) as well as the ability to integrate with your
PBX via an SMDR interface that will enable you to track the calls to the extension that
made or received the call.
Other features include:
• Built-In Speaker • Remote Upgradeable Firmware
• Recording warning announcment or beep tone option
• Auto-Gain Control • E-Mail Notications
• Live Call Monitoring • Statistical Reports
• Multi-User Account Access Controls
• Includes Management Player software that allows you to transfer calls from the
device to a computer and play the calls, email, live
monitor and review statistical data
CTPlus 8 8-Line Call Recording Unit
CTPlus 16 16-Line Call Recording Unit
CTPlus 24 24-Line Call Recording Unit
CTPlus 32 32-Line Call Recording Unit
MultiCorder T1/PRI
The MultiCorder from Intelligent
Recording delivers a simple and af-
fordable solution for recording PRI
lines. The MultiCorder is provided
with Intelligent Recording’s proven
BackOfce Recording software to
provide a robust recording solution that is simple to install and affordable.
Each MultiCorder unit can record all channels on the PRI, add additional units on the
same host PC (up to 3 per PC) for larger installations.
BackOfce Software Overview:
• Records Caller ID, Number Dialed and Date & Time • No complex network setup
• Caller ID and digits dialed recorded as part of call record • 'True Digital' recording
Flexible set-up for multiple applications – options include:
• Directional Recording - Record all calls, record just inbound or outbound only
• SMDR Integration available for most PBXs enables tracking calls by extension
• Encryption Option ensures security of recorded calls
• Store calls anywhere on your network
• E-Mail notications if:
– Hardware failure or disconnect
– Software service stops
TARGET HAS THE BEST SELECTION, SERVICE and PRICES
CALL ACCOUNTING AND CALL CENTER MANAGEMENT SOFTWARE
Award-Winning Products with No-Nonsense Technical Support and Available Training
Call Center Management Software
• Real time client
• Monitor and report on agents and queues
• Export capability
• inDepth for NEC Aspire,IPKII, UX5000, SV8100/9100
• Discovery Manager for Vertical Summit, LGMG80 and legacy
Vodavi products
• Multiple supervisor support
• Monitor and report on non call center activity
• Real time alarms
• Browser based software
• Real time viewer
• Scheduled reports by email
• Cost-effective with pricing starting at 50 extensions and above
• For single or multiple sites
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